- Determine "what" the organization will do (i.e. focus on the future).
- Establish policies (the rules) that clearly define who does what, and hold people accountable for complying with those policies.
- Recruit, hire and monitor the performance of the Chief Staff Officer (Executive Director, General Manager, President or CEO).
- Focus on Board renewal (recruit, evaluate and monitor the performance of the Board as a whole and individual Board members).
We'll explore each of these elements in the coming weeks.
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